E-mail: james@felixglass.com - Tel: +86 185 6503 2888
Home / All / Quartz Glass FAQ

Frequently Asked Questions

Please see below for frequently asked questions, if you have other questions, please contact us directly, we will answer for you at any time
Q:

What products can you offer?

A:

At FELIX OPTICAL GLASS, we specialize in the precision manufacturing of custom optical components, including optical hemispheres, lenses, prisms, mirrors, filters, ZnSe/ZnS infrared lenses, sapphire windows, N-BK7/H-K9L glass, fused silica, UTG flexible glass, TGV semiconductor glass, ITO conductive glass, and display glass panels. We are dedicated to supplying high-quality precision optical glass components to industries such as aerospace, automotive, marine, medical, and industrial equipment. With over 75,000 square meters of company-owned manufacturing facilities, we guarantee timely delivery.

Q:

What is the production lead time for custom optical glass components or display glass panels?

A:

FELIX OPTICAL GLASS offers highly flexible Minimum Order Quantities (MOQs) to support customer projects, ranging from prototype testing and small-batch trial orders to full-scale mass production. All products can be fully customized according to your drawings, tolerances, and application standards. Please send us your drawings and technical specifications, and we will provide an accurate quote within 24–48 hours.

Q:

What custom services can you provide?

A:

FELIX OPTICAL GLASS provides comprehensive precision optical manufacturing services for global industrial, medical, defense, semiconductor, imaging, and scientific applications.Custom Optical Component Manufacturing、OEM / ODM Optical Solutions、Advanced Optical Materials Processing、Precision Optical Processing、Optical Coating Services、Quality Control & Inspection、Engineering Support & Custom Solutions,Whether you need a single prototype or high-volume production, FELIX OPTICAL GLASS provides reliable precision optical manufacturing solutions tailored to your application requirements.Please send us your drawings, specifications, or project requirements, and our engineering team will evaluate the best manufacturing solution for you.

Q:

What is the MOQ to be met forfree samples?

A:

Answer: The lead time is 3–7 working days for standard samples and 15–25 working days for mass production, depending on product complexity and order volume. We provide reliable, fast, and on-time delivery for orders across industries such as industrial, medical, automotive, aerospace, and defense. Please submit your project details—including drawings and technical specifications—so we can provide you with an accurate delivery schedule.

Q:

Does your company charge a sample fee? Can samples be provided for free? What payment methods do you accept?

A:

Yes, we charge a small sample fee, but this amount is refunded when you place a bulk production order, making the samples effectively free (typically one unit per style). You can make payments via PayPal, wire transfer (T/T), credit card, or Western Union.

Q:

Have your company's optical glass products obtained ISO, CE, and RoHS certifications?

A:

All of FELIX OPTICAL GLASS's precision optical glass components, display glass panels, and other processed glass products comply with ISO quality system standards as well as CE and RoHS requirements. We can provide comprehensive test reports, material certificates, and inspection documentation for your review. You are welcome to request full certification details and a formal quotation at any time.

Learn more from our FAQ
What is your MOQ for custom optical glass and display glass parts?

Felix Glass offers highly flexible MOQ to support client projects, including prototype testing, small batch trial orders and large-volume mass production. All products can be fully customized according to your drawings, tolerances and application standards. Send us your specs to get an accurate price quote within 24 hours.

Can I get free glass samples for testing before bulk order?

Yes, our FELIX GLASS factory supports sample testing for a wide range of precision optical glass components and assemblies. The lead time for sample production is 3 to 7 working days. Please contact us today to arrange samples and obtain a customized solution that meets your needs.

What is the production lead time for custom optical glass components?

What is the production lead time for custom optical glass components?
Answer: The lead time for standard samples is 3–7 business days, while mass production takes 15–25 business days, depending on product complexity and order volume. We provide reliable, rapid delivery for orders serving the industrial, medical, automotive, and aerospace sectors. Please submit your project details to receive an accurate delivery schedule.

Are your optical glass products ISO, CE and RoHS certified?

All FELIX GLASS precision optical glass components comply with ISO quality system standards, as well as CE and RoHS requirements. We provide comprehensive test reports, material certificates, and inspection documentation for customer review. Please feel free to request full certification details and a formal quotation today.

Do you offer one-stop custom optical glass processing services?

Yes. We provide a full range of in-house processing services, including CNC machining, precision grinding, optical polishing, vacuum coating (AR, AF, AG, IR), tempering, and screen printing. Every step—from raw material to finished product—is carried out within our own facility. Please let us know your requirements, and we will provide you with the most cost-effective solution.

CONTACT US NOW FOR A QUOTE
Send an inquiry now—we will respond promptly within 1–24 hours and provide our best formal quote within 1–2 days! Let’s start a mutually beneficial partnership today...
*Email
Name
*Title
*Content

 

A specialist in precision optical glass with 19 years of experience, providing comprehensive, satisfying custom solutions.


News