E-mail: james@felixglass.com - Tel: +86 185 6503 2888
Home / All

FAQs

Frequently Asked Questions

If you have any other questions beyond the below FAQs, feel free to send us an RFQ or message directly. Our senior optical engineers will reply to you promptly.
Q1:

What products do you manufacture?

A:


  We are a professional precision glass factory focusing on custom optical glass, JGS fused quartz glass, infrared crystal optics, ITO conductive glass, and automotive & industrial display cover glass. Our main items include optical lenses, domes, quartz components, infrared parts, touch screen glass and CNC custom glass for high-end industrial applications.

Q2:

 What customization and processing services do you offer?

A:

We provide one-stop precision glass manufacturing, including CNC high-precision machining, ultra-precision polishing, AR/AG/AF/IR vacuum coating, chemical strengthening, tempering, screen printing and laser marking. We achieve high precision tolerance up to ±0.005mm for optical and display-grade requirements.

Q3:

Do you accept OEM and ODM custom orders?

A:

Yes. We fully support OEM and ODM customization based on customer drawings, specifications and application needs. We customize material, size, shape, tolerance, coating, hardness, logo and packaging. Both small-batch prototype samples and large mass production orders are available.

Q4:

Can I order free or paid samples for testing?

A:

Yes, we provide professional product samples for customer testing and verification. The sample cost will be fully deducted or refunded once you place formal bulk orders.

Q5:

 What is your production lead time and quality standard?

A:

Our standard lead time is 10 working days after deposit. We hold ISO9001, ISO13485, CE and RoHS certifications. All products pass strict dimension, optical transmittance and surface inspection before shipment with complete test reports.

Q6:

What industries use your glass components?

A:

Our precision glass solutions widely serve semiconductor equipment, medical devices, laser optics, industrial automation HMI, automotive display & ADAS, and aerospace defense systems.

Learn more from our FAQ
What is your MOQ for custom optical glass and display glass parts?

Felix Glass offers highly flexible MOQ to support client projects, including prototype testing, small batch trial orders and large-volume mass production. All products can be fully customized according to your drawings, tolerances and application standards. Send us your specs to get an accurate price quote within 24 hours.

Can I get free glass samples for testing before bulk order?

Yes, our FELIX GLASS factory supports sample testing for a wide range of precision optical glass components and assemblies. The lead time for sample production is 3 to 7 working days. Please contact us today to arrange samples and obtain a customized solution that meets your needs.

What is the production lead time for custom optical glass components?

What is the production lead time for custom optical glass components?
Answer: The lead time for standard samples is 3–7 business days, while mass production takes 15–25 business days, depending on product complexity and order volume. We provide reliable, rapid delivery for orders serving the industrial, medical, automotive, and aerospace sectors. Please submit your project details to receive an accurate delivery schedule.

Are your optical glass products ISO, CE and RoHS certified?

All FELIX GLASS precision optical glass components comply with ISO quality system standards, as well as CE and RoHS requirements. We provide comprehensive test reports, material certificates, and inspection documentation for customer review. Please feel free to request full certification details and a formal quotation today.

Do you offer one-stop custom optical glass processing services?

Yes. We provide a full range of in-house processing services, including CNC machining, precision grinding, optical polishing, vacuum coating (AR, AF, AG, IR), tempering, and screen printing. Every step—from raw material to finished product—is carried out within our own facility. Please let us know your requirements, and we will provide you with the most cost-effective solution.

CONTACT US NOW FOR A QUOTE
Send an inquiry now—we will respond promptly within 1–24 hours and provide our best formal quote within 1–2 days! Let’s start a mutually beneficial partnership today...
*Email
Name
*Title
*Content

 

A specialist in precision optical glass with 19 years of experience, providing comprehensive, satisfying custom solutions.


News