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Frequently Asked Questions

Please see below for frequently asked questions, if you have other questions, please contact us directly, we will answer for you at any time
Q:

What products can you offer?

A:

Our main product lines are tote bags, backpacks, cooler bags&lunch bags, duffel bag&travel bags, lifestyle bags, sports &gym bags, drawstring bags, and other nylon、polyester 、oxford、cotton 、canvas、PVC、TPU、neoprene, and leather fabric products, and we have 20000+㎡own factory that can meet the delivery schedule.

Q:

Can I make my own logo/brand product?

A:

Yes, we offer OEM and ODM services. Not only the style, artwork, and package, but also the product fabric and accessories can be customized.

Q:

What custom services can you provide?

A:

We can provide services such as product style customization, artwork printing, fabric design, accessories design, and other packaging design and shipping agencies.

Q:

What is the MOQ to be met forfree samples?

A:

It depends on the product’s style . We support low MOQ (Minimum Order Quantity) starting at 100pcs, regular 500 pcs.We will provide shipping channel suggestions and budget to customers according to the demand.

Q:

Is the sample free? How many can I get?

A:

Yes, We will charge a small fee for samples,but the fee of the samples will be refunded during the production of bulk orders.so the sample is free and we generally offer 1pcs for each item. You just only pay the shipping cost by PayPal,T/T, Credit Card,or Alibaba.

Q:

What is the shipping time for the finished product?

A:

The factory produces less than 5,000 floors per day. Normal delivery time after a customer places an order is 10 days. In special circumstances, please communicate in advance. For more information, please contact us.

Learn more from our FAQ
What is your MOQ for custom optical glass and display glass parts?

Felix Glass offers highly flexible MOQ to support client projects, including prototype testing, small batch trial orders and large-volume mass production. All products can be fully customized according to your drawings, tolerances and application standards. Send us your specs to get an accurate price quote within 24 hours.

Can I get free glass samples for testing before bulk order?

Yes, our FELIX GLASS factory supports sample testing for a wide range of precision optical glass components and assemblies. The lead time for sample production is 3 to 7 working days. Please contact us today to arrange samples and obtain a customized solution that meets your needs.

What is the production lead time for custom optical glass components?

What is the production lead time for custom optical glass components?
Answer: The lead time for standard samples is 3–7 business days, while mass production takes 15–25 business days, depending on product complexity and order volume. We provide reliable, rapid delivery for orders serving the industrial, medical, automotive, and aerospace sectors. Please submit your project details to receive an accurate delivery schedule.

Are your optical glass products ISO, CE and RoHS certified?

All FELIX GLASS precision optical glass components comply with ISO quality system standards, as well as CE and RoHS requirements. We provide comprehensive test reports, material certificates, and inspection documentation for customer review. Please feel free to request full certification details and a formal quotation today.

Do you offer one-stop custom optical glass processing services?

Yes. We provide a full range of in-house processing services, including CNC machining, precision grinding, optical polishing, vacuum coating (AR, AF, AG, IR), tempering, and screen printing. Every step—from raw material to finished product—is carried out within our own facility. Please let us know your requirements, and we will provide you with the most cost-effective solution.

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Send an inquiry now—we will respond promptly within 1–24 hours and provide our best formal quote within 1–2 days! Let’s start a mutually beneficial partnership today...
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A specialist in precision optical glass with 19 years of experience, providing comprehensive, satisfying custom solutions.


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